| 1 | Method of Payment | We accept cash, credit cards or debit cards. You pay at the time we deliver the car to you. | |
| 2 | VAT | 19% VAT is included in the price. Our VAT registration number is: 10086294Z. | |
| 3 | Insurance | Rates include full Collision Damage Waiver (CDW). Theft insurance is included in the price. | |
| 4 | Driving License | You must hold a valid national or international driving license and range within the age-group of 25 and 70. We do not charge for a second driver. | |
| 5 | Airport delivery and pick up | We at PHELENA RENT A CAR deliver cars and jeeps to Larnaca airport at no extra charge with minimum five (5) days of rental. Paphos airport is seven (10) days of rental. We can make special arrangements for less days if needed. Due to high cost of petrol may be extra charge for delivering or collecting car from Pafos airport. It may be extra charge for out of hours service. Out of hour service is from 00:00 -6:00 | |
| 6 | Booking by Group | Although we make every effort to accommodate our customers, cars are booked by group and not by specific model. | |
| 7 | Fuel | Petrol or diesel is not included in the price. Either is payble in advance or return the same amount. | |
| 8 | Minimum 4 Day Hire | Car hire is a minimum of four (4) days. Larnaca airport delivery minimum five (5) days, Paphos airport delivery is ten(10) days. For less days we can make different arrangements upon availability. | |
| 9 | Fines | All traffic and parking fines are the responsibility of the hirer. | |
| 10 | Driving in North part of Cyprus. | Insurance does not cover our cars to be driven to the north (illegally occupied) side of Cyprus. If any customer decide to drive there, they are fully responsible for any damages on the car, as well for their own wellbeing. |